Beyond Midnight Software Guarantee
I (Jason Anderson - the owner of Beyond Midnight Software) want you to enjoy using the programs from Beyond Midnight Software, and have the best possible experience. To back this up, I offer you these ironclad guarantees:
1. I Guarantee Your Satisfaction, or Your Money Back!
I strive to write software that is easy and intuitive to use, and contains the features you need. I don't want anything to interfere with your use of the software. I therefore offer a 60-day unconditional money-back guarantee on all purchases: if, for any reason, you are not entirely happy with a product, let me know within 60 days of purchase and I'll give you a full refund of the purchase price. If you don't love it, it's free.
2. I Guarantee It Will Run on Your Macintosh!
You shouldn't have to pay for software that doesn't work on your computer. I try to make the system requirements as clear and generous as possible. But if you purchase a product and find it doesn't work on your Mac, I will gladly give you a complete refund. And to completely eliminate any risk for you, you can download and install free versions of all programs, to make sure they work perfectly on your Mac, before you spend any money.
3. I Guarantee You'll Get Great Support!
I know how important good technical support is. If you have a problem, you need a helpful answer, not a run-around. I provide free, friendly, and fast technical support. If you find a bug, or have an idea for improving an application, I want to hear it, and will take it seriously. If you have a question, no matter how silly you think it might be, I'll be glad to answer it. I guarantee that you will be treated as an intelligent human being, and give you prompt personal service.
4. I Guarantee I Can Keep a Secret!
I absolutely hate spam (I certainly receive enough of it), and I would never want to inflict such a thing on anyone, especially the people who are supporting Beyond Midnight Software. Your personal information is kept secret, and I never send out spam. Feel free to check out our full privacy statement.
Are you being serious?
Extremely serious. I guarantee you'll be satisfied, you'll be able to use the software, I'll give you great support, and never spam you. I like to think of my customers as real people, not entries in a database. I enjoy creating software for other people to use -- and I want people to enjoy using the software I create! I may not always be perfect, but I'm going to try hard to give you the best products and the best experience I can. If you have any suggestions, I'll listen, and take them seriously.
-- Jason Anderson, Beyond Midnight Software
